Your report says to use a qualified
remediation contractor to do the
work on my loss.
Why can’t I just use a handyman,
or do the work myself?
There are a number of reasons why our recommendations should be followed. First and foremost is to actually save money on the job. I know – typically estimates from the remediators are twice what a handyman would charge, but you have to look at the entire job costs involved first.
The first problem comes with clearance testing (PRV) – This is the inspection we complete to produce the paperwork that you need to prove the work was done properly when the loss has to be disclosed at a future sale. If you intend to have a Post Remediation Verification (PRV) done the work has to pass our testing. My experience with handymen is that they don’t usually have the specialized equipment required – nor the knowledge of what goes into properly cleaning a loss to be able to pass PRV.
This means we have to reinstruct them to do additional work and then retest the work – causing time delays on the rebuild and significant additional costs to you for our services. A proper remediation
contractor will have provided proper equipment and industry standard training to their employees. This isn’t cheap, and translates into additional cost to their client – Believe me – It’s well worth it! Costs and time can run up quickly due to an unknowledgeable remediator.
The second problem comes in the form of insurance. A properly insured remediation contractor will carry “pollution” insurance in addition to the normal business insurance. This covers them in the event a worker has medical problems due to the hazardous nature of the work – this is NOT covered under normal workman’s comp policies. If there’s a problem and they aren’t covered – you are left holding the bag! This insurance can also cover you (and them) in the event things are done improperly and the loss becomes much more involved or complicated as a result. A properly trained and conscientious contractor will know the problems that can arise in a remediation before they happen and usually avoids the situations that cause them.
Westlife provides names of contractors that we have experience with in the valley upon request. We can’t guarantee these contractors will pass our clearance on the first attempt. What we can state is that
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we’ve worked with them previously, have had positive feedback from our clients on them, and our experience with them has been that they follow our instructions and have a respectable first time pass rate well over 90% of the time. Bottom line is that the choice is yours. We can’t (and won’t) REQUIRE that you follow our recommendations, but it has always been in the best interest of our clients that we make such recommendations.
Westlife is aware that remediation costs are unexpectedly high and we try to assess our recommendations on the “best fit” when we stipulate who should be involved in working to remediate a loss. We will normally tell our clients whether work can be performed by a remediator, contractor, or handyman or even if it can be handled by the homeowner.
One thing to remember - Once Westlife has passed a project anyone qualified to do the work required can then complete the rebuild. It is not required that a remediation contractor do rebuild.
If you have any questions about when a specific type of contractor is required for a project – Give me a call – I’ll be happy to explain the benefits addressed by our reasoning.